Privacy Policy

At PIKMAX, we value the trust you have shown in us. We do understand the importance of secure transactions and information privacy. And so we have designed a few Privacy Policies to respect your right to privacy. Here with these Privacy Policy PIKAMAX describes how we affiliates (collectively “PIKMAX, our, we, us”) collect, use, share, or otherwise process your personal information through our website, PIKMAX.COM and our mobile app.

We use the information to improve and provide better service. By using the service, you agree to the collection and use of information under this policy. If you do not agree please do not use or access our Platform.

OBJECTIVE AND SCOPE 

We follow this privacy policy under applicable laws. This Privacy policy should be read in conjunction and together with the Terms and Conditions of use applicable to the PIKMAX service that you are using.

You may browse some specific sections of our website without registering with us, however, please be aware that we do not offer any product or service on this website, outside India. The information you will share with us here will be used in India only. By visiting this website and by providing your information or availing of our products and services, you explicitly agree to be bound by the Terms and Conditions of this Privacy Policy. The Terms of Use and the applicable service and product Terms and Conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy.

HOW WE COLLECT DATA:

Our data collection process:

Information You Give: We receive and store any information you enter on our website.

Information We Collect Automatically: We use “cookies”, pixels, and similar technologies to receive and store certain types of information whenever you interact with us. 

E-mail Communications and News Letters: When you click on the links shared with you through our emails or newsletters. (You can unsubscribe from the newsletters).

Automatic Information from Other Websites: Certain types of information are saved when you interact with third-party websites that use our technology or with whom we have a specific agreement. 

DATA YOU SHARE 

PIKMAX may collect your data in various ways while you browse through our website

• When you register with us to purchase products, directly from us or sellers listed on our Platforms
• When you do a transaction with us or attempt a transaction at our Platforms
• When you complete surveys conducted by or for us
• When you select to receive a communication like a newsletter, promotional offers, etc. from us
• The information gathered during your visit to our Platforms

If the data provided is on behalf of any corporation, company, institution, association, or other entity, you represent that you are providing the same under authority from such corporation, company, institution, association, or other entity.

DATA THAT IS COLLECTED AUTOMATICALLY

Some data is automatically collected as you visit our platform. The information will help us to make improvements in our content and navigation. The information collected automatically includes your IP address as well.

Our web servers or affiliates who provide analytics and performance enhancement services collect the following information:

• IP addresses
• Operating system details
• Browsing details
• Device details and language settings

This information is combined so to measure the number of visits, average time spent on the site, pages viewed, and similar information. PIKMAX will use this information to measure the site usage, improve the content and ensure safety and security, as well as enhance the performance of our Platforms.

Your data may be collected automatically via, Cookies, pixels, and similar technologies in line with settings on your browser. For more information about Cookies, please see the section below, titled “Cookies”. 

OUR USE OF DATA

Any or all of the Data may be used from time to time to provide the product and services you request. Specifically, Data may be used by us for the following reasons:

• Communicate with you about products and/or services offered on our Platforms

• Evaluate, operate and improve our business and our Platforms
• Provide privileges and benefits to you, marketing and promotional campaigns according to your profile
• In connection with loyalty programs owned and operated by PIKMAX
• Communicate with you (including responding to your requests, questions, feedback, claims, or disputes) and customize and improve our services
• Provide protection against and prevent fraud, illegal activity, harm, financial loss, and other legal or information security risks
• To provide you with offers, personalized services, and recommendations and improve your experience on our Platforms
• To generate aggregated data to prepare insights to enable us to understand customer behavior, patterns, and trends to learn more about your preferences or other characteristics

SHARING YOUR DATA

PIKMAX may share your Data with/for:

Partners: We may make available to you services, products, or applications provided by Partners for use on or through our Platforms. If you choose to use such a service, customer information related to those transactions may be shared with such a Partner.

KEEPING DATA SECURE

PIKMAX will use technical and organizational measures to safeguard your Data and we store your Data on secure servers. Technical and organizational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorized access to your Data, please let us know immediately by contacting us by e-mail.

COOKIES, PIXELS, AND SIMILAR TECHNOLOGIES

Website and mobile app may place and access certain Cookies on your device. Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device. We also use pixels and similar technologies to analyze traffic on our website and mobile application to improve your experience while using them.

A pop-up window of our cookies will appear on your screen when you first visit our website and mobile application, asking for your consent. The pop-up screen may not reappear again, but you may adjust your web browser software if you do not wish to receive these Cookies, but this may prevent you from taking advantage of some of the features of our website and mobile application. 

MINORS

PIKMAX does not sell or offer products or services that can be used by minors. If you are under 18, you may use our Platforms only with the involvement of a parent or guardian.

KNOW YOUR RIGHTS AND CHOICES

Your Data is processed with your consent only and/or as necessary to operate our business and meet our contractual and legal obligations. Depending on which Data Protection Laws apply to you, you may have the right or choice:

You can opt out of some collection or uses of your Data, including the use of cookies, pixels, and similar technologies and the use of your Data for marketing purposes.

You can access your Data, rectify it, restrict or object to its processing, or request its deletion or anonymization.

• You can change or edit information submitted to us
• You can receive the Data you provided to us to transmit it to another company
• You can withdraw any consent provided or alter your preferences
• You can complain with your supervisory authority where it’s applicable

You may send a request as described in the “How to Contact Us” section. It is cost-free. Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.

You may write to us for the following rights concerning your Data:

• Right to request deletion- the right to request that we delete or remove your Data from our systems
• Right to Correction - the right to have your Data rectified if it is inaccurate or incomplete
• Right to Withdraw Consent – the right to withdraw your consent provided earlier

For information about managing your Data and promotional communications, please connect with us by accessing this link https://www.pikmax.com/contactus 

The Data we hold about you must be accurate and current. Please keep us informed if your personal information changes during the period for which we hold it.

WHERE WE STORE DATA

Data collected under this Privacy Notice is hosted on servers located in various places in India.

CHANGES TO THESE POLICIES

The business changes constantly and so do the policies. You may check our Platforms frequently to get updates on recent changes. The updated version will be effective as soon as it is accessible. Any changes will be immediately posted on our Platforms and you are deemed to have accepted the terms of the updated Policy on your first use of our Platform or first purchase of the products and/or services following the alterations. We encourage you to review this Policy frequently to be informed of how we are protecting your information.

HOW TO CONTACT US

To request an update or delete your personal information or to otherwise reach us, please submit a request by emailing us at support@pikmax.com. We will respond to your request within 30 days.

GRIEVANCE OFFICER

Under Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Grievance Office Name: Preeti Singh

Company Name: G-Next Consumers Private Limited

Corporate Office Address: 78, Okhla Phase – III, Delhi - 110020.

Phone: 9289143113.

Email: grievance.officer@PikMax.com

Time: Mon - Fri (10:00 - 18:00)

DISCLAIMER 

*We reserve the right to update, change or modify this policy at any time. The updated policy shall come to effect from the date of such update, change, or modification and shall supersede the terms of this Privacy Policy. Please check our Privacy Policy periodically for any changes. We may update this Privacy Policy to reflect changes to our information practices. We will alert you regarding significant changes in the Privacy Policy by posting the date our policy got last updated, placing a notice on our Platform, or by sending you an email when we are required to do so by applicable law. However, you shall be solely responsible to review Privacy Policy from time to time for any changes, update, or modifications. By continuing to use the Services after publication of any change, update or modification of the Privacy Policy you shall be deemed to have affirmed your agreement to such changed, updated, or modified terms.

Any other personal information shared by you which is not asked by PIKMAX during registration, either mandatorily or optionally; accounts for wilful and intentional furnishing; and PIKMAX will not be liable for breach of such information.